FAQ

We currently ship within the United States. Please contact us before placing an international order. International customers are responsible for applicable customs duties and taxes.

Standard shipping is free on all U.S. orders. There is no minimum purchase required.

Orders are generally processed within 1–2 business days, Monday through Friday.

Transit time is typically 1–2 business days after the order has shipped.

Delivery times begin once your order has shipped and are estimates provided by the carrier.

Yes. Local customers may choose in-store pickup at:

Showcase Comics and Games
1015 Lancaster Ave
Bryn Mawr, PA 19010
United States

Orders are typically ready within 1–2 business days. You will be notified when your order is ready for pickup.

We accept eligible returns within 30 days of delivery for qualifying products.

• Items must be returned in the same condition received.
• Customers are responsible for return shipping costs unless the return is due to our error, such as receiving the wrong item or an item damaged on arrival.
• Refunds are processed after the returned item has been received and inspected.

Please see our full Return & Refund Policy for complete details.

Yes. We accept exchanges for eligible items. Please contact our customer support team for assistance with an exchange.

You can contact our customer support team using the information below:

Email: support@showcasecomicsandgames.com
Phone: +1 610-527-6236

Customer Support Hours: Monday–Sunday, 9:00 AM–6:00 PM (GMT-06:00) Central Standard Time (Mexico City).

We aim to respond to emails within 24 business hours.

We primarily ship within the United States. International orders may be accepted upon request. Please contact us before ordering.

Yes. Payments are processed securely through Shopify's encrypted checkout system. We do not store full credit card information on our servers.